Frequently Asked Questions

Design Revisions - First Time Customers

We strive to¬†help make sure your brand is as unique as you are, but we know it’s easy to get caught up the details. During initial template set-up, we’ll work with you on multiple revisions until you’re happy with the designs for your brand.

Design Revisions - Returning Customers

For returning customers, we have a two-revision limit in order for us to keep our packages affordable while maintaining a high level of customer service. We understand you may still want to make changes after the first two revisions – and that’s OK! Please note, however, any additional revisions beyond the first two require a $25 revision fee.

Turnaround Time

We aim to turn around all orders for returning customers within two business days. It may take a little longer for brand-new customers since we will need to work with you to create the designs and cater them to your preferences.